Incorrect item ordered:
– No returns on custom wrap kits, we will extend a discount on the correct wrap design. Please email or Call 855-727-9727 for a resolution.
– If you ordered the incorrect chassis/template on a stock design, ship the kit back to us after submitting a ticket. Once we receive your incorrect kit we will ship you the correct one.
The incorrect item was shipped to me:
Send us a photo of the item received to: firstname.lastname@example.org along with your order information. Once we confirm the incorrect item was sent to you we can open a claim and have the correct kit expedited along with a shipping label so you can ship the wrong item back to us.
Return my purchase for a refund:
Unfortunately, we do not offer refunds as all sales are final. We are a print-2-order company. We don’t stock inventory. We feel our products speak for themselves, however if for some reason you feel the product received isn’t up to our standards, please contact us for a resolution.
We simply cannot guarantee the cancellation of a purchase as our products are printed as they are ordered.
Thank you for understanding.